hp OpenView service desk client 4.5.0

The HP OpenView Service Desk Client is a software application developed by Hewlett-Packard OpenView, designed to provide IT service management to organizations. The client allows IT technicians and support staff to manage service requests, incidents, and problems through a centralized location. It offers a streamlined process for resolving issues and tracking activities related to IT services.

The HP OpenView Service Desk Client presents a user-friendly interface that facilitates easy navigation and enhances productivity. Users can create and manage service requests, prioritize incidents, and track problem resolution progress. Furthermore, they can access user information, including incident history, and view scheduled activities relevant to the service request.

The client's functionality includes integration with other OpenView service management solutions like network management, performance monitoring, and application monitoring. Therefore, it provides a comprehensive suite of tools for managing IT services on an organization's network.

In summary, the HP OpenView Service Desk Client is a feature-rich application that simplifies ITSM activities. Its integration with other OpenView tools makes it an ideal solution for organizations seeking to optimize IT service management.